THE disruptions caused by the coronavirus disease 2019 (Covid-19) pandemic on daily business operations are undeniable. Due to the guidelines placed by the government to check the spread of the disease, businesses implemented work-from-home arrangements and virtual meetings were favored over face-to-face collaborations with colleagues and clients.

In the construction, logistics, and health care industries, physical presence and appointments were still required because of the nature of their products and services.