Nobody anticipated the coronavirus pandemic or governments’ and private organizations’ reaction to it. People’s lives were altered in some way. Organizations were forced to make decisions that fundamentally, and perhaps permanently, changed the way they do business. In the wake of the new normal, information technology (IT) and its security challenges would likely persist in 2021.

Last year saw an acceleration in digitalization and, unsurprisingly, in reported cyberattacks on individuals and organizations. Unfortunately, most of the organizations that adopted remote-work arrangements, created a virtual presence or participated in sharing-economy platforms were caught unprepared, be it in financing, developing significantly changed working conditions or knowing the risks accompanying the transformation. In the haste to go digital and adapt to the new normal, a factor vital for survival was left underestimated: cybersecurity.