Through its Human Capital Committee, the European Chamber of Commerce of the Philippines (ECCP) explored the area of human-centered design and innovation in a webinar titled, “Navigating towards a human-centric workplace.”

With ECCP Executive Director Florian Gottein opening the event, Dr. Charisse Gail Bantiling covered the process of how one can achieve design solutions catered to the personality of users or employees. She stated that human-centric design is an approach to problem-solving that begins with people and ends with creative solutions tailed to the users’ needs. She cited the three phases in designing a workplace fit for purpose – inspiration, ideation and implementation.