Communications service providers: Key to unlock the future digital home

According to a new book from Accenture, titled The Future Home in the 5G Era: Next Generation Strategies and Business Models for Hyper-Connected Living, communications service providers (CSPs), such as wireless network operators, incumbent telecommunications companies, cable network businesses and internet service providers, would be central in the forthcoming ecosystem that delivers seamless and purpose-built digital services in the home of the future.

Written prior to the coronavirus disease 2019 (Covid-19) pandemic, the new book provides details of a “future home” concept built on a foundation of human needs that have only come into greater focus as the global health crisis deepens.