PHILIPPINE Health Insurance Corp. (PhilHealth) President Ricardo Morales on Sunday admitted that corruption in the agency was deep-seated and difficult to solve.

“The problem of fraud and inefficiencies confronting PhilHealth are part of a bigger problem, what management experts call a ‘wicked problem’ — a problem that is difficult or impossible to solve for at least four reasons: incomplete or contradictory knowledge, the large number of people and opinions involved, the large economic burden and the interconnected nature of these problems with other problems,” he said in a news briefing.