The coronavirus disease 2019 (Covid-19) pandemic has resulted in significant disruption, and presents unexpected challenges for organizations of all sizes and sectors around the world. As we have seen, the spread of Covid-19 is quickly changing how people live and work and how businesses operate.

In a world that now requires isolation, people and organizations have shifted a great deal of activity into the digital realm. The rate at which we have been relying on digital tools to connect and work these past few weeks is unprecedented. Employees and students are staying home, using videoconferencing services, collaboration platforms and other digital tools to do business and schoolwork. In their free time, they are going online to shop, read, chat, play and stream movies.