Given the increasing spread of COVID-19 in Metro Manila, Globe at Home ensures the overall safety and well-being of its customers through the implementation of stringent health check protocols for all its installers and repairmen. This is also to safeguard customers who need quality connectivity at home amid government and private sector policies that enforce work from home and class suspensions to prevent the further spread of the disease.

Health and safety measures undertaken by all Globe at Home installers and repairmen begin before deployment. They must pass a series of health checks such as a body temperature of less than 37.8°C, no signs of cough or cold, and no difficulty in breathing or pain in the throat and chest area. Installers must also disclose if they have gotten in touch with anyone who has displayed any of the aforementioned symptoms, or has come from a country affected with COVID-19. Before leaving for deployment, they must also pass hand wash, alcohol and water stations to stay clean and hydrated.