While we could expect familiar technologies such as Cloud, artificial intelligence (AI), augmented reality, Internet of Things (IoT) and blockchain to roll out in the business industry in the near future, 2020 seems to be preparing to introduce a fresh new set of uses for pre-existing digital transformation tools.

As the limelight continues to shine on the aforementioned breakthroughs of the 2010s, emerging digital tools in their infancy are yet to reach full potential as the new decade begins. 2020 is all about democratizing these existing tech solutions, which are set to shake and shape the business industry for the decade from here on.