Omnichannel contact center solutons provider Genesys recently announced it is changing the name of its flagship software-as-a-service (SaaS) offering, PureCloud, to Genesys Cloud.
This shift reflects the evolution of the company and marks the launch of Experience-as-a-Service (EaaS) powered by Genesys Cloud, which enables organizations to achieve true personalization at scale. Genesys Cloud, an all-in-one solution and a leading public cloud contact center platform, helps organizations provide better experiences to their customers and employees.
Already have an active account? Log in here.
Continue reading with one of these options:
Continue reading with one of these options:
Premium + Digital Edition
Ad-free access
P 80 per month
(billed annually at P 960)
- Unlimited ad-free access to website articles
- Limited offer: Subscribe today and get digital edition access for free (accessible with up to 3 devices)
TRY FREE FOR 14 DAYS
See details
See details
If you have an active account, log in
here
.