Dear PAO,

I bought a plane ticket to Palawan sometime in September 2019 in anticipation of taking a vacation during the November holidays. But upon arrival in the airport, I noticed that the return flight schedule was different from what I indicated to the ticketing agent. Instead, the return flight was scheduled two days late from the date that I told the ticketing agent to input. Indeed, although I remember having been briefly explained as to the process regarding my flight in November, I think they failed to have a recap as to the flight schedule. Because of the delay, I was forced to be absent from my work and incurred pecuniary damages on top of the other consequences of this delay. Can I claim liability from the airline company?

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