A day after President Rodrigo Duterte chastised it during his fourth State of the Nation Address (SONA), the Home Development Mutual Fund (Pag-IBIG Fund) reported on Tuesday that Fund-related calls to its 8888 Citizens’ Hotline Complaint Center dropped by 74 percent in the first half of this year.

The systems it had put in place, the state-run agency said in a statement, has resulted in the resolution of 99 percent of the concerns received through the hotline.