Airport authorities ease travelers’ agony

The long queues at the Ninoy Aquino International Airport (NAIA) has become the major source of complaints of passengers, who get riled or stew in worry about missing their flights.

The passengers on morning flights were already complaining of the long and slow movement of the line at the Bureau of Immigration (BI) counters, where standing in the queue for more than an hour before they reached the immigration booth is nothing new.