Outsourcing attracting more SME clients – BPO firm

MORE small and medium enterprises (SMEs) as well as new businesses are now increasingly open to outsourcing which can enhance their savings and business processes.

Juan Paolo Araneta, head of Prople’s business development and project management group, said that based on their clients’ experience, businesses that resort to outsourcing for their business processes save 15 to 20 percent in operational costs and experience “process improvements.”