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Saturday, September 06 2008

 

Krispy Kreme on a roll in Philippines

 
Krispy Kreme donuts in the country are on a roll as expectations in the company are high that the newly opened “drive-thru” branch and the upcoming holiday season will further boost sales.

“Krispy Kreme Philippines has really good sales so far, both in volume and profit,” said its chairman, Jim Fuentebella, although he refused to divulge sales figures.

The local franchise of the popular American doughnut chain on Friday opened a “drive-thru” store at the SM Mall of Asia, its eighth branch in the Philippines. Fuentebella said the newly opened store would further serve Krispy Kreme’s growing number of customers.

According to Christian Joseph, the doughnut chain’s senior director for Asia-Pacific franchise operations, its market transcends demographics, as young and old alike enjoy Krispy Kreme donuts.

He said the company is optimistic that sales would be steady until the end of this year, adding that Halloween and Christmas celebrations historically have brought in good sales for the company.

Joseph said the local franchise is fortunate to enjoy sales growth despite the rising cost of raw materials, especially flour, which is the main ingredient in making doughnuts. Krispy Kreme Philippines imports most of its ingredients, except for sugar, which it buys from local suppliers.

Fuentebella said even the equipment used in baking doughnuts are imported from the United States, adding that the company would not increase the prices of its products despite the upward cost of production.

Joseph interjected that “[the company] absorbs [the high production cost] as much as we can, we don’t pass it on to consumers.”

In fact, the doughnuts sold by the Philippine franchise are relatively cheaper compared with other Krispy Kreme stores in Asia, Fuentebella affirmed.

To manage surging operation costs, he said the company employs “reverse engineering” methods and sources ingredient supplies from Krispy Kreme stores in other countries.

However, the high cost of logistics has held back Krispy Kreme’s expansion outside Metro Manila, Fuentebella said.

Krispy Kreme Philippines is also set to launch another branch at the Araneta Center in Quezon City and hopes to open three more stores within the last three months of the year, Fuentebella disclosed.

He added that the doughnut chain is looking for a site in the Alabang area as part of its expansion to south Metro Manila.
-- Ben Arnold O. de Vera

  
 

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