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Monday, May 12, 2008

 
MARKETING IT
By Gil Velez
Building Brands on SNS

 
On any social networking site (SNS) like Facebook or Friendster, there can be two types of brands. First, we are the brand custodians of brand “me.” We connect to other users through our own-generated content that includes profiles, blogs, pictures and music.

We browse through other profiles looking for similar tastes and interests. Or maybe, simply attracted by a cute photo? How we attract other users (or brands) to advertise in our sites largely depends on our efforts. Interesting and unique content attracts traffic. More traffic means more visitors. And more hits can attract advertising.

Second are the brands that we use everyday like Globe, Nescafe and Coke, which are using this form of social media as part of marketing communications.

All these communications are meant to bring people together with brands finding ways and means to connect to people.

Convenience and connection

Marketing and media practitioners are taking a serious look into SNS as advertising and media vehicles that reach and engage specific target consumers.

According to a Jupiter Research report entitled, “Social Networking Sites: Defining Advertising Opportunities in a Competitive Landscape,” social networks provide for advertisers and marketers ways to break through the clutter and enlist brand advocates. Brand profiles continue to be created around various SNS.

I was browsing around Facebook and saw many brands. Wendy’s, McDonalds and Jollibee are also present in Facebook. I also visited pages of other tech brands like Intel, Dell, Blackberry, Google, Yahoo and Microsoft. All these pages gave users many opportunities to learn and experience the brands, either through discussion boards or viewing video content.

Florencia Pettigrew, international marketing manager of LinkedIn said, “LinkedIn launched its company pages allowing users to view information, which combine network information with a company’s description, key industry statistics, and targeted job listings.”

Brands can also create their own SNS.

Nokia launched its own SNS, www.cool.nseries.com, in China. The site serves to bring together online its core “twentysomething” demographics. Users discuss about what’s cool or not.

Jeff Roberto, Friendster’s marketing director said, “We continue to see increased interest in advertisers, brands, marketers, and agencies looking to us for new innovative and compelling advertising strategies.”

Recently, Facebook and Blackberry have entered into a partnership that brings together the convenience and connectivity of mobile communications and social networking platforms. “By working intimately to provide a link between Facebook and BlackBerry, maintaining these connections are no longer deskbound; through the BlackBerry smartphone, we are providing an expansion of reach and utility to users who see the benefits of accessing networking tools while on the go,” said Norm Lo, vice president, Asia Pacific, Research in Motion.

Continued growth of SNS

Roberto sees continued growth of SNS. He told me that from the top 20 sites on the web today, about 30 percent to 40 percent of them are social networking or social media sites. “This wasn’t the case just five years ago. The social networking space is still evolving and we’ll continue to see growth here,” Roberto added.

According to eMarketer, the third and the fourth top on-line prediction for 2008 include: social-network advertising hitting $1.6 billion (third) and networking goes beyond MySpace and Facebook (fourth).

Growth is a given as users continue to upload content and seek convenience in using SNS. Users also want interoperability. It all must be convenient to blogs, participant in discussion groups and upload pictures, video, pictures. And mobile connectivity is adding more convenience.

“In addition to mobility, phones are increasingly enabling people to do everything that’s possible in SNS. This may be a little scary where children’s use is concerned. All these tools have both upsides and downsides,” said Anne Collier, editor of NetFamilyNews.org and co-director, ConnectSafely.org. She said that social networking is just part of the evolution of media. “People are really trying to understand the implications of this participatory medium.”

A Web-based interactive forum and information site for parents, teens, educators and other professionals interested in the impact of “Web 2.0” on kids, you can visit their website at www.connectsafely.org.

Personally, I see an increasing presence of brands around social networking sites. These sites will continue to provide a unique, engaging and even integrated experience bringing brands and consumers together.

If you want to know more about the growth and influence of social networking, there’s the Social Networking Conference at the Hotel Intercontinental from May 20 to 21, 2008. Check out the website at www.fmi.com.ph.

Lastly, allow me to introduce one priest who is not afraid to embrace technology: Fr. Armand Robleza, SBD, who celebrated his birthday on 30 April 2008 at Don Bosco Makati. Sorry, won’t reveal his age. He continues to inspire and lead others towards the dream of nurturing the Filipino youth to become the future servant leaders of our society. Check out his website at www.coderedmag.com.ph.

   

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